Pausing the sync

Pause automation from the Automation tab, or drop the sync mode down.

If something looks wrong, open the integration's Automation tab and pause automation; Pillowcase stops its automatic pushing and reconciliation until you resume. You can also drop to a lower sync mode, such as inbound only or observe, which takes effect immediately.

Pausing doesn't lose anything: bookings from the paused period can be imported afterwards from the Bookings tab.

Still stuck?

Email support@pillowcase.io with your campsite name or booking reference and we'll pick it up from there.