The Bookings tab shows failures with retry, resync and verify actions.
Open your Pitchup integration and go to the Bookings tab. Failed syncs are listed with the reason, and each has retry, resync and verify actions. You can also import a single Pitchup booking by its ID, or pull in a whole date range if you think something was missed.
The activity log on the same tab shows everything the integration has done recently, which usually explains what happened.
Email support@pillowcase.io with your campsite name or booking reference and we'll pick it up from there.