Taking a phone or walk-in booking

Use New booking to record it, take a deposit and email the guest.

  1. Open New booking from your dashboard.
  2. Pick the dates, pitch type and guest numbers, and add any extras or a promo code.
  3. Enter the guest's contact details, plus a car registration or special requests if you take them.
  4. Set a deposit amount if you're taking one.

When you save, the guest gets an email confirming the booking. If you've connected Stripe, that email includes a payment link for the deposit or balance, so guests can pay from their phone while you're still on the call.

Still stuck?

Email support@pillowcase.io with your campsite name or booking reference and we'll pick it up from there.