Cancelling a booking

Open the booking and choose cancel. You'll be asked for a reason, which is included in the cancellation email the guest receives. When you cancel:

• The pitch becomes available again for those dates.
• The guest is emailed the cancellation and your reason.
• The booking is locked and can't be un-cancelled.
• Any refund is yours to issue; Pillowcase never refunds automatically. See Issuing a refund.