Which emails guests receive and when

• Booking confirmed: sent when a booking is paid or confirmed, with the dates, price and a QR code for check-in.
• Booking created: sent when you create a booking for a guest, including a payment link for the deposit or balance when Stripe is connected.
• Booking cancelled: sent when you cancel, including the reason you gave.
• Sign-in codes: sent when a guest signs in to view their booking.

Text messages for booking events are also available; email support@pillowcase.io if you'd like them switched on for your site.