Customising your booking emails

Your own subject line, welcome message and important notes on each template.

Under Settings, Emails you can customise the confirmation email and the email sent when you create a booking for a guest: the subject line, the email title, a welcome message, additional information and important notes. Anything you leave blank falls back to a sensible default, shown alongside each field.

Still stuck?

Email support@pillowcase.io with your campsite name or booking reference and we'll pick it up from there.